by Amy Reese

My startling discovery about those pesky comments

Oh, good. You’re reading my post wherein I reveal a most startling discovery about comments…or at least, it’s a theory.

The other day, I was returning comments on my actual post, and I did not see the little arrow that indicates that my reply to you had been sent and accepted. Usually, I respond to comments through my Dashboard or through my Notifications. Do you follow? I decided to visit my own post to respond because I had some lengthy comments. Thank you very much, my dear readers. In order to see your comments while responding to them, I choose this route. But in doing so, I did not see the little arrow that had shown that it had been “sent” for the recipient to view. This had never happened before. It was an Eureka moment. A ha!

I want to share this in the off-chance that you, yourself, have not experienced this moment. If you don’t know what the heck I’m talking about and I’ve lost you, don’t worry. But, let me explain why I feel the need to share. Every so often, I comment on a post and I don’t receive a reply. Now, there’s no written rule that says you, as a blogger, must respond. I mean it’s nice thing to do and all, but that’s not why I’m writing this.

When I don’t get a response, I think to myself…Oh, my comment must have been stupid, not worthy of a response. Or, this blogger is just busy, tired, overwhelmed. I understand that one. And, sometimes, I blame WordPress. Stupid WordPress, all glitchy, stubborn and unreliable. However, in some cases, I come to find out that these bloggers did respond. I see the comment later on at their post, but I had never received it on my end. Yes, this means a return to their post. A couple of times this has happened where I checked just out of curiosity. Let’s face it, the comments are a big part of the blogging experience.

So, dear readers, this is my theory. I believe if you respond to a comment on your actual post, and you don’t get the fancy arrow that says you responded, your reader will not be notified that he/she has a reply sitting over at your blog.

What do you think? Did I solve some of your most pressing, blogging issues? Or, is this old news? Did I confuse the hell out of you? Am I completely wrong? Ever have a similar experience? Are some of your readers missing your comments? By all means, please weigh in. I’m curious. This post won’t mean anything without your feedback and comments. Comments, I mean we are talking comments here. We can even test it if you’d like.

And now, for Wednesday’s Wishes:

For my friend Shalagh, who is expecting to have her baby today or very soon. Best wishes for a smooth and safe delivery.

This is for Lisa at A Gripping Life. I couldn’t find Dionne, but I think Paul Anka does a fine job with this song.

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159 thoughts on “My startling discovery about those pesky comments”

  1. Occasionally, I do respond to a comment by going back to the post but I have never seen that arrow. My usual practice is to use the little drop down bubble that turns orange when you have a comment. Unfortunately, it often loses the response from me and then I have to start over. That’s when I either go to the comments page, find the comment and respond or go back to the post and respond on there. I will be keeping my eye out for that arrow now.

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    2. Michelle,
      I’ve had similar frustrations returning comments, losing comments, having to start over. When I felt this way, I wanted to return to the post as well. My point is that I don’t think this works…I’ve been missing comments. So, I’m trying to get the bottom of this. We can test if you want….Thanks.
      Amy

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  3. i always use that orange thing in the upper right corner because it shows that arrow. sometimes i click to send the reply, and it gets hung up, doesn’t go through. usually, i click the X. then i click off to another person’s reply, then i go back and click “reply” again for that first comment, and the text from the reply i tried to send will still be in the reply box. then i click “reply” and it usually goes through the second time. i hope i explained that well.

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      1. my problem is that when i use that pulldown orange box, it only shows me the 9 most recent comments. sometimes i have to remember to go into the dashboard, find the comments, and scroll down to see what i might have missed.

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      2. That’s true, the comments kind of stop and don’t you scroll. I think if you go into your dashboard, you can manage that better there.

        Still, I’m curious since I didn’t get your last comment on your grammar post. Do you remember how you wrote that one?

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      5. i take no responsibility. all your fault. somehow. i blame you, you, and you. possibly you too. ask me who did it, i hold up a mirror. 100%.

        or, it was me. not sure.

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      6. No, no, no…I’m not trying to put on blame on anyone. I just want to read your comment if you have, in fact, written one to me. Let’s do a test? Why don’t I send you a comment from my post? See what happens.

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      13. i didn’t see one that just said “test” but i saw the one that told me to write anything such as ‘test.” didn’t mean to confuse you, just having fun.

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      14. Then you did NOT get it! You can fun. It is fun, Rich. But, I’m trying be all business here. Well, not really.

        I responded on my post and you DID not get this comment from me. Perhaps, my theory is correct. Thanks for playing along .

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      16. I see no thread. And, for some, posting a comment on his/her own post (OH… I should rewrite that sentence!), presents no problems. Thanks for playing along with me, Rich. I appreciate it.

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      17. i’m confused, but the good part is that i still have three glasses of wine ahead of me, so it’s all good. i’m glad to have – helped – somehow.

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      18. Good, I like it when you’re confused. The wine will help you here. I’m sure it’s wine with a movie, huh? You have all the fun.

        Rich, my “Test” comment appeared to have been in pending status. Did it happen to show up?

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  4. Amy,
    I usually respond in the notification bubble drop down but sometimes I get too far behind and resort to the dashboard comment area. What’s really bad is when I intend to respond but get distracted and then realize days or even weeks later that I left it hanging. With all the changes in the WP formatting I’m in constant adaptation mode.
    Now I think I want to go to Vegas…
    Red

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    1. Red,
      Can I come to Vegas with you…I think the dashboard is the place to comment. Lately, I’ve been missing many comments. Now, I see how many…from at least half of the people who have commented here. I usually get yours. I think so long as you don’t comment from your post, you’re good! Now, let me know when you’re going to Vegas…
      Amy

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  5. I have used all three methods – I prefer the orange bubble – and I have my settings set up so that i don’t have to approve comments – they just come (at least I think so when I respond from the actual post). I have found that at times, I used my notifications and on a whim clicked ‘latest’ and saw a whole SLEW that I never commented on (I suspect that the drop down from the orange comment bubble has a limit and I exceeded in in a rare moment of blogging heaven).

    I guess I should stop thinking bad thoughts about you, eh? Heee heeee just kiddddding….

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    1. Denise, thanks for your comments. I think if you use the orange bubble it should work, although from time to time, I get knocked off that one. If you use your actual post to comment, my theory is your reader will NOT receive this comment. How did you do your last comment to me…I did NOT get it. I just checked back at your post. See, I didn’t get this comment. Sigh.

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      1. I replied to your post in the Post itself – then I got your response via the orange bubble.

        So when I responded to your post, you didn’t get an orange bubble that let you know?

        I ended up (on my newer version Windows 7 Professional) having to change from IE to Chrome (which I like more) because the orange bubble no longer worked for anything – so this may be a browser issue.

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      2. I never got the orange bubble, Denise! I sure did not. I think it might have to do with responding on the Post itself. This is my theory, you see. I would be so sad to not get your comments, miss!

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  6. I used to use the notications but it always hung and my comment would never through. Then I used the dashboard and missed comments. So now, I always just go to my page and respond, that way I know it went through and I didn’t miss any. I have never seen this arrow you described though. Interesting. Now I wonder, are fellow bloggers getting my comments??? Oh WP…

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    1. Thanks for your comments. I think if you use your actual page of your post, your reader will NOT get your comments. I think if you use your dashboard or the orange bubble, it should be okay. I know I’ve been missing lots of comments, especially in the last week. Maybe I’ve just been more aware. I want to figure this out. Thanks for your help.

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      1. At the bottom there’s an orange oval (mine is white). On the top there’s that spinning circle, which means you should wait. And sometimes the whole message box just disappears on me OOps….

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      2. Yeah…that happens to me. Hate when I that happens, especially if I was almost finished. I think the notification bubble should work fine, except for this little inconvenience. You know, if you can actually complete your comment.

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  9. I discovered this the hard way too, Bumble. One of the many foibles of WP. Now I make sure that I see the fancy arrow, or I just go directly to the post. Oh, the trials and tribulations associated with blogging!

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  10. Amy,
    I use my emails, and WP’s bubble notifications, and as you know, I will try and answer all comments on my blog… Personally, though, it becomes difficult to answer more than once, unless my reader is asking me a question after the first response…
    Eric

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    1. Eric,
      I’ve responded 3x to you and keep getting knocked off. Sweetheart, please know this isn’t about responding to comments so much as it is about receiving them. I see that I have been missing lots of comments. My theory is that when you post a comment on your page for your reader, he/she will not get this. I could be wrong. I didn’t get your Catwalk comment, for example. I had to go back to your post to read it. Just wondering why this happens.
      Amy

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      1. Amy,
        I see… I didn’t experience anything like this, lately… Although now that I think of it, I might want to check comments I have made of other blogs, and see if it was indeed answered, and not receiving the orange bubble pop-up… I’ll get back to you.
        Eric

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    2. I once thought Le Clown was an egotistical jerk because he didn’t respond to one of my witty comments. Well wasn’t I made the fool when I happened to begrudgingly visit his blog a second time and look down the comment section to find that he had indeed replied in a timely manner, but I hadn’t been notified. So, now I just think he’s an egotistical jerk.
      Denmother

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      1. Ah, Denmother! I’m not the only one. I was beginning to think I was losing my mind. Okay. Yes, this happens. It’s hard to say why. I suppose one can always revisit the post to check for a comment that way. I appreciate your feedback. Thanks!

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      2. Nope, you’re not alone. I actually started to panic thinking I would forever more have to visit every post I had commented on to see if there had been a response. However, as far as I’m aware, it only happened the one time – with Le Clown – hmm.

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      4. Denmother,
        I would never ignore a comment. Le Clown bears a magnificent™ ego, but he enjoys the interaction with his carnies. Write that somewhere.
        Le Clown

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      6. Le Clown,
        I just thought you didn’t like me….oh! Thank goodness this isn’t true. Right? It’s not true is it?

        This happens a fair amount of time with all my friends. Maybe it’s just me. Whaa!
        Amy

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    1. To answer you question, I have no idea. I don’t think I’m any closer to finding out why. I’ll chalk it up to wacky WordPress. I had fun talking to people though. I just hope people don’t think I’m completely nutty! Of course, it’s reply worthy.

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  12. I think when this happens, it’s because the blogger responded to comments on the actual post page and forgot to click the ‘reply to’ tab and just added it as a new comment instead. We won’t get notified in that case. And you can tell that this was the case, because if you go back to the post page, you’ll see the blogger’s comment is not linked to your own. At least this has been my experience, but if this isn’t what happened to you, then I’m not sure. I hate to think I’m missing replies/ and or comments. 😦

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    1. Thanks, Carrie…so, there is another step if you respond on your post. I’m going to have to investigate this. I’ve been missing many comments lately. I think I get all of yours. Thanks for your help! It would be sad to think people don’t get your comments, wouldn’t it? You can put a lot of time in responding to them, and it’s a whole part of the blogging exchange.

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      1. The worst though is when you go back to a blog post and see the blogger responded to everyone’s comment but yours. The adult in you knows that they just didn’t see it, but it’s still hard not to feel like a middle school loser. 😉

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      2. No, I’m not too worried about that. I feel sad when I see that this person commented, and I never got it. It seems to be happening quite a bit. I say that today because I just checked a few today… I never got these comments. I’m counting at least 4. Not huge, but that’s just today.

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      4. I am not getting comments from people. I know this because I’ve gone back to their posts to read them. I was never notified that they had responded to my comment to them. Make sense?

        Of course, maybe it is me? I think I need to go to Vegas.

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    1. Lou Ann, I’m not entirely sure. This is what I am attempting to find out. I found when I responded on my own post to comments, I didn’t get that little arrow that shows your comment has been sent. I think your reader will not get a response if you comment back to them on your post. I think you need to use your dashboard or the bubble. My theory, only a theory! I’ve been missing some comments lately, but I only thought of this a possibility when I tried to comment on my post…and I don’t think it works. I hope I haven’t confused you.

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      2. Well, LouAnn…I don’t know if this is the solution or not?! For some people, this doesn’t present any problems. I guess you can always check back at someone’s post if you thought you may have missed his/her comment. I hope it helps you anyway. Thanks!

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  14. Ok, I always, well 99% of the time, go back to my actual post to respond, I wait till I have several replies and then go to it and do them all. I know that people must get a notification that I responded, at least some of the time, because sometimes it is very quick after I have replied to their comment that they come back with a reply to my reply! Have you had notifications that I’ve replied to comments you’ve left on my blog?

    I have experienced the thing of not receiving a notification that I have received a reply to my comment on someone else’s blog, but then later going back to see if they did reply, and seeing that they did. It’s all a mystery! I’ve never noticed the arrow.

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    1. I think the arrow is key. Although I can’t be sure anymore. Vanessa, it is becoming a mystery more and more. I don’t know if the theory holds out. I think I always get your comments. I will check and get back to you. Thanks for your help!

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  15. Amy, not sure if this has ever happened or not. I think I always answer each and every comment but sometimes I see that someone doesn’t reply if I leave a comment on theirs. I’d like to think it was just an oversight especially if I note that all comments around mine were responded to except mine! It’s gotta be an oversight…..but I do like you and think, well I must’ve said sometime so inconsequential that a response wasn’t necessary!

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    1. Hi Brigitte, how are you? I’m actually referring to when I leave a comment on a blog, and a blogger responded, and I didn’t get NOTIFIED of it. So, then, this comment never gets read! I’m confused as to why this happens. Must be WP glitchiness. I think the key is getting that little arrow to show that your comment went through and is received on the other side by your reader. Dunno….

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  16. I try to comment on the orange button, but it hangs up on me after a couple so I go to my blog post. As far as I know my comments get through, because I often have people reply right back again. One thing I’m not getting notifications of sometimes is when someone leaves a link to my blog. I won’t even know about it until I just happen to read their post. Other times there will be a pingback thing. No idea why.

    I also found a legitimate comment in my spam filter, which is usually so good. So I guess it’s good to check there also.

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    1. I feel like I usually get your comments. Just WP glitchiness! It’s always a little glitchy. I never thought to look in my spam. I will check that. I’m no closer to figuring this out. Thanks for your feedback.

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  17. I don’t quite have comments figured out. Often I enter them and they don’t get displayed and less still get feedback.

    Still not quite as mystifying as the stats and how I can get more likes than visits or views….

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    1. That’s interesting why your comments would not be displayed. I’ve never had that issue, Stephen. How do you write your comments? I would try the dashboard to see if that helps.
      Getting more likes than views…another interesting case. I’m starting to think my site is whacky. Maybe yours is, too! Happy blogging, Stephen.

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  19. I’m not sure I knew about the arrow or the notification. Now in retrospect I hope I haven’t missed any comments. If I have, at least I know why — I didn’t know they were there.
    Your post was useful; wading through the comments about comments has been just as much fun.
    Thanks for this – now I’ll go investigate what I am probably missing.

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      2. Oh, I hope that’s not a bad thing! I was just trying to do a service here, and thought it might it be simple. It ain’t so. I thought I would figure it out. We’ll just have to do our best!

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  20. I’m not sure if this matters for the “arrow” which I have never noticed before on my blog, but you get a very healthy level of comments, anyway… as I put this comment in there are two checkboxes below the comment entry box. One to “Notify me of follow-up comments via email” and “Notify me of new posts via email”. I think these remember the setting you last put in and default initially to checked. I have them unchecked, so I will not be notified if you respond, by email, but I should know your responded via WordPress. Not sure if these matter. Good luck solving the mystery!

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  21. Whack Jobs. Meanwhile, back at the ranch. No baby yet. They said next Tuesday, they will induce. I’m pretty sure it’ll happen this weekend. Thanks for thinking of me dear friend. And expect news within the week.
    Love,
    Shalagh

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  23. I know not at any arrows, but then have not been paying attention. I use my iPad, so in the WP program I have comment sections for each blog, and then notifications so ALL comments come through there. I check both, and rarely comment on the blog post itself. Through the laptop, the orange bubble is all I need.

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    1. I bet it’s different using your iPad. When I use my iPhone it’s much different. Actually, it’s simplified. There’s only one way to go. It would be nice if the WP program had it that way, too. Thanks for your feedback, Jennifer.

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  24. Hahaha!!! Thanks, Amy!! Paul Anka doing “Jump” is just what I needed, I’ve been in bed all day, feeling loopy from some medicine I took. You’re post has put a smile on my face, as usual. The whole comment thing is serious business. I’m the same as you, if I don’t get a response I feel insignificant or stupid. But clearly, people who are a part of this community are great commenters. If it’s not there, there must be a good reason.
    In the past few days I’ve not been feeling well and I’m behind on my reading and commenting! I actually get worried about my correspondence! Then I read a post like this, listen to a little Paul Anka, and the world is all good! Thanks, Amy!!! Xoxo

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    1. Oh Lisa, I’m glad Paul Anka could cheer you up. Isn’t he a hoot? Isn’t anyone who sings this song, except for Van Halen, of course…
      I’m surrounded by great commenters. My lament is that I sometimes do not receive their messages…so not that they haven’t written them, because they have. It’s just that I am not notified of them. Lisa, I didn’t get the last two you wrote me. I only knew because I looked on your post. Had I not written this post, I may not have even looked. And, you wrote me some wonderful messages! I’m trying to understand why this happens. Does it depend on where you place the comment…on the dashboard, notifications section, in your actual post? It’s been happening quite a bit. Anyway…I don’t know if I’ll figure it out! I just hope you’re feeling better soon. Get rest and don’t worry about being behind. Just get better! Love ya, Amy xoxo

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  26. holy crap. i was just messing through the WP reader page, went to something with stats, then comments, and found a button to click on for “unread” comments. i just spent a half hour going back to december, and there’s still a ton more. this is nuts. i’m replying to people from two months ago and i’m sure they’re wondering WTF?

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      3. i went to the W in the circle, upper left, waited for the menu to drop down. then next to “reader” was notifications. i clicked on that, then there was a list down the left side where i saw “unread”

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      6. There were a few I never saw. Hmm….the mystery continues…Even one from way back where the person said she was a “he.” I’ve always thought this person was a “she.” And, there you go. I would have been nice to have seen that one.

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      7. i’m back into may. amazing now many i’ve missed somehow. this list is amazing. i’m replying to lots of people with just “believe it or not, didn’t see this until today. thanks.” interested in seeing what they say.

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      8. This should keep you busy for a long while. Maybe I should do this with the he/she one…it’s weird how they escaped us. Maybe I just overlooked them, but I know I would have responded to that one.

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  27. That’s the reason people haven’t been responding to my comments. or so I thought? Is it better to reply to comments in the dashboard? I’ve never elected that route. I’m sure you’re head is spinning from all these WP nuances . . . Don’t worry about commenting tonight. Maybe tomorrow. I’ll be on the lookout, Amy . . .

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    1. Thanks, Anka. I don’t really know, Anka, after all this discussion. I think it’s about using the dashboard or your notifications, but it could also be none of that, just WP nuanced, glitchiness. I guess you can never assume that someone did not comment, that’s for sure!

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  28. This happens to me too. I go back and check, and there’s the comment I never got notified about. Then sometimes I reply to a comment but I don’t see the little arrow, so I go to the post and it turns out the my comment is already there.

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    1. At least I’m not the only one. I thought the answers would be straightforward as to why these happen. I still think it’s about using the dashboard or orange bubble for comments, but I could be totally wrong. There could also be no rhyme or reason. Thanks for your input.

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  29. Oh no – there’s an arrow thinggy (is that different than the spinny wheel thinggy)?! I usually respond through my ‘dashboard’ or ‘notifications’, too (unless a comment is ‘playing-off’ a previous cone and I need more background – in which case I go to the actual post comment section). Hmm… now I’m kind of worried about this, because I try to always respond to comments (although I’m usually late in doing so)…
    Hmm…

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    1. Oh no…you’re never late, Robert. I’m just trying to solve a little mystery here. I thought it would be really simple, but I feel more confused than ever. Since I wrote this post, I did check on a few comments and realized there’s many I never received just since this posting. Maybe there’s something wrong my site. I didn’t get notified of your comment either – the soap dish one! And I always get your comments. So, maybe you can be the missing link for me. Do you remember how you did your last comment to me? Please do tell. Not that this will solve anything. Maybe it’s just WP glitches….

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      1. Oh, no! I wish I could remember! Sadly my memory isn’t what it used to be (and that’s not saying much)! Umm… I think there’s about a seventy-five percent chance I responded from my dashboard… but I just can’t be sure of that… sorry, Amy…

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  30. I only do Dashboard Comments. I don’t know what your talking about Orange Bubbles. As to replying to every comment. Unless it is a question, I can see where it no longer becomes a comment but a discussion and a bit silly..sort of like saying “Good post.” , “Thanks.” , Your Welcome” , “No problem.” , “No, really, I enjoyed it.” , “That’s great, That’s why I write them.” etc….

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    1. The orange bubble is through the “Notifications” window. I laughed at your conversation here! Funny. I agree some comments don’t need a response. I was really addressing NOT getting my friends’ comments. I’ll just continue to visit their post to receive the comment they might have written for me. I may go visit a forum. I’m really curious as to why this happens. If I can figure it out, I’ll write another post about it. Otherwise, you can assume I’m still confused. Probably just a glitch!

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  32. I had to stop back and tell you I’ve just noticed this is happening to me, too. I’m no longer getting sent notifications when a blogger responds to a comment I left on their blog. Not good, considering I leave comments all over the place. I hope it’s just a temporary WP glitch. I’ll have to see if I get a notification if you respond to this one…

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    1. Carrie, thanks for coming back to tell me this. I feel like I’m not losing my mind now. I want to apologize for this post. I don’t think I was so clear here. I’m still having this problem, too, and I feel it has to do with where someone initiates a comment. I always get your comments by the way, so whatever you do, seems to work! I feel sad I don’t get comments from my friends…it’s too bad because we all put a lot of effort into comments. I may go to a forum and if I learn something I will report back. In the meantime, I don’t think everyone understood, or perhaps…there’s nothing that can be done. Maybe it’s a glitch in the WP…

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      1. Well, I did not receive notification of this comment by you. I left this page open so I could refresh it later, and I see you responded, but if I had not checked back, I wouldn’t have seen it because it wasn’t in my notifications. This IS really frustrating. I hope someone hasn’t expected a response from me but I missed it. I sent out a tweet to WordPress about it. Wonder if they’ll see it. Thanks for bringing it to my attention. I get what you mean now. 🙂

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      2. Oh really???!! That proved my theory out the water. My theory is completely wrong!! Thanks for telling me. What the hell? I feel like I miss half my comments lately. Hopefully, they’ll see your tweet. That’s a fabulous idea. Please let me know if you find anything out.

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  33. I wanted to tell you that I did notice the orange bubble on the top of the page where the refresh button is. I was worried that you were hallucinating, Bumble. Now I know that either you were not hallucinating or that perhaps I am hallucinating as well. Well, then I read some more of the comments on this important subject and I am sorry about the whole thing.

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    1. Oh, Stephen you have nothing to be sorry about. I thought I had an answer to the problem and it turns I didn’t. But others have realized it’s a problem and my friend send a tweet to the people at WordPress. Maybe we’ll get some answers soon. I hope so.

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  34. Hi Amy,
    Thanks for the post. I think I’m confused more than ever now by the comments, though – must re-read, more slowly. At least I had found the ‘unread’ comments on the notifications page. But they seem to remain unread even if you’ve replied via your blog post.
    (Apologies for commenting so late – I’m having a bit of a catch up.)

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  35. I will look for that arrow as well. I use the quote box up in the corner to see when someone has replied to a comment, but as of the last couple days, it hasn’t been working.

    I try to reply to every comment posted on my site, but sometimes I’m better about it than other times. That gets worse when, as now, I’m playing several days of catch-up.

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    1. Smak, I hear that there, indeed, was a problem and that is has recently been solved. I hope we don’t have to worry any longer. There was a glitch. So, I guess proceed as normal!

      We all do our best with comments. There’s only so much time in a day. You’re doing great!

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      1. Your reply was my first evidence that it’s working again. Thank goodness it was a glitch. I was afraid it might be some new strategy. “Our data shows that WordPress Users don’t like that feature, so we’ve done away with it.”

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  36. This seems like a valid theory. In fact, I’m going with it. And it must also be true that all of those brilliant comments that I’ve left all over the place have, in fact, been answered. Yes, they have.
    How nice to know that now. 🙂 😉

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    1. Thanks! I’ve heard that the problem has been fixed by the folks at WordPress. Good news! My little theory didn’t hold water, but I appreciate everyone’s comments. Hopefully, we won’t have to worry any longer.

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      2. Oh…sorry…There definitely was a glitch, so I think you can hold to that explanation. It’s just be recently fixed, or so I gathered. I think it was glichty for a quite a long time, too.

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  37. I’m so confused, but glad you figured it out. I’ll have to come back tomorrow to learn.
    I’ve noticed that my comments are coming up in my little notification place this past week.

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    1. I’m not so sure they fixed it. Just know that if you didn’t notified of a comment from me…you can always check my post. Most likely, it will be sitting on my post. It’s okay, I was confused too. Another interesting place to look is your “Unread” folder. That seems to be a limbo land for comments. I hope all is well.

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